OEConnection
Right Part. Right Place. Right Time.
  • Solutions
    • OEM
      • Parts Availability
      • Parts e-Commerce
      • Backorder Referral
      • Program Management
      • Parts Marketing
      • Inventory Management
      • Business Intelligence
    • Distributors
      • Accessories Distributors
      • OEM Authorized Distributors
      • Tire Distributors
    • Dealers
      • Parts Sourcing
        • OEC 2.0
        • D2DLink
        • D2D Express
        • DMS Connect
      • Parts e-Commerce
        • OEC 2.0
        • CollisionLink
        • CollisionLink Plus
        • RepairLink with MORE
        • RepairLink Plus
      • Idle Solutions
        • OEC 2.0
        • D2DLink Plus
        • DiscountPartsHUB
        • PartsBrokerDirect
      • Reporting
        • OEC 2.0
        • LinkIQ
        • CollisionLink Plus
        • RepairLink Plus
      • Service Solutions
        • ServiceAdvantage
    • Customers
      • Collision Shops
      • Repair Shops
      • Fleets
      • DIY
  • Support
    • Support Overview
    • Customer Care
      • Adobe Connect
      • Troubleshooting
    • Training
    • Professional Services
      • Account Services
      • Wholesale Marketing Services
  • Careers
    • Careers Overview
    • Why OEConnection
    • Current Openings
    • Internships
    • Our Values
  • Company
    • About OEConnnection
      • Strategic Relationships
      • Awards
    • Letter from the CEO
    • Leadership Team
    • History
    • News & Events
  • Contact
    • Contact Us
  • Login
  • Enroll
  • Facebook
  • Twitter
  • YouTube
  • LinkedIn
News & Events
Jan. 26 2012OEConnection® is Named Richfield 'Business of the Year'
Jan. 17 2012OEConnection® Earns Healthy Worksite Award
Jan. 12 2012OEConnection President & CEO Helps Develop Criteria for Software Enginee...
Jan. 03 2012OEConnection® Unveils Redesigned Website
Dec. 02 2011OEConnection Recognized as One of Northeast Ohio's Fastest-Growing Compa...
Fast Facts
OEConnection® technology is used by one out of every two automotive dealerships in the United States
Dealer Solutions
Awards
Award One
Home > Support > Support Overview

Support Overview

Preparing Customers for Success.

CustomerCare

At OEConnection, we recognize that our solutions are an essential part of your business. That's why we've built a comprehensive customer care, training, and field services organization that focuses solely on one customer, one phone call, and one successful parts transaction at a time.

Dedicated to helping you achieve the maximum from your investment, OEConnection prepares you - and your customers - for success through a personalized onboarding and follow-up process that enables your business to immediately become productive.

Whether it's answering a technical question, providing more in-depth instruction on product use, or partnering with your team to help make your business more successful, OEConnection is here to serve you.

More Information.

For more on OEConnection Support, call 1.888.776.5792, ext. 2 or contact us online today.

Leading OEMs using OEConnection
  • English
  • Canada
OEConnection
4205 Highlander Parkway
Richfield, Ohio, 44286
Ph: 888.776.5792 | FaxFx: 330.523.1700
| ©2012 OEConnection. All rights reserved.
  • Privacy Policy
  • Site Map