OEConnection
Right Part. Right Place. Right Time.
  • Solutions
    • OEM
      • Parts Availability
      • Parts e-Commerce
      • Backorder Referral
      • Program Management
      • Parts Marketing
      • Inventory Management
      • Business Intelligence
    • Distributors
      • Accessories Distributors
      • OEM Authorized Distributors
      • Tire Distributors
    • Dealers
      • Parts Sourcing
        • OEC 2.0
        • D2DLink
        • D2D Express
        • DMS Connect
      • Parts e-Commerce
        • OEC 2.0
        • CollisionLink
        • CollisionLink Plus
        • RepairLink with MORE
        • RepairLink Plus
      • Idle Solutions
        • OEC 2.0
        • D2DLink Plus
        • DiscountPartsHUB
        • PartsBrokerDirect
      • Reporting
        • OEC 2.0
        • LinkIQ
        • CollisionLink Plus
        • RepairLink Plus
      • Service Solutions
        • ServiceAdvantage
    • Customers
      • Collision Shops
      • Repair Shops
      • Fleets
      • DIY
  • Support
    • Support Overview
    • Customer Care
      • Adobe Connect
      • Troubleshooting
    • Training
    • Professional Services
      • Account Services
      • Wholesale Marketing Services
  • Careers
    • Careers Overview
    • Why OEConnection
    • Current Openings
    • Internships
    • Our Values
  • Company
    • About OEConnnection
      • Strategic Relationships
      • Awards
    • Letter from the CEO
    • Leadership Team
    • History
    • News & Events
  • Contact
    • Contact Us
  • Login
  • Enroll
  • Facebook
  • Twitter
  • YouTube
  • LinkedIn
    News & Events
    Apr. 25, 2012OEConnection Sponsors High School Programming Contest
    Apr. 17, 2012OEConnection Donating 500 Man Hours to Local Non-Profits
    Apr. 10, 2012OEConnection® Named A Best Employer in Ohio
    Mar. 30, 2012OEConnection® Associate Honored at 2012 EXPYS Awards
    Mar. 27, 2012Volkswagen Selects OEConnection to Promote Collision Programs
    Jan. 26, 2012OEConnection® is Named Richfield 'Business of the Year'
    Jan. 17, 2012OEConnection® Earns Healthy Worksite Award
    Jan. 12, 2012OEConnection President & CEO Helps Develop Criteria for Software Enginee...
    Fast Facts
    OEConnection solutions connect over 32,000 buyers and sellers of OE parts
    OEC 2.0
    Awards
    Award One
    Home > Support > Support Overview

    Support Overview

    Preparing Customers for Success.

    CustomerCare

    At OEConnection, we recognize that our solutions are an essential part of your business. That's why we've built a comprehensive customer care, training, and field services organization that focuses solely on one customer, one phone call, and one successful parts transaction at a time.

    Dedicated to helping you achieve the maximum from your investment, OEConnection prepares you - and your customers - for success through a personalized onboarding and follow-up process that enables your business to immediately become productive.

    Whether it's answering a technical question, providing more in-depth instruction on product use, or partnering with your team to help make your business more successful, OEConnection is here to serve you.

    More Information.

    For more on OEConnection Support, call 1.888.776.5792, ext. 2 or contact us online today.

    Leading OEMs using OEConnection
    • U.S.
    • Canada
    • Mexico
    • Brazil
    • China
    OEConnection
    4205 Highlander Parkway
    Richfield, Ohio, 44286
    Ph: 888.776.5792 | FaxFx: 330.523.1700
    | ©2012 OEConnection. All Rights Reserved.
    • Privacy Policy
    • Site Map